About Us

We are a family run business, A husband & wife team, Harby & Kiran, with our customers at the core of our business and our main aim being as company to make your house a exclusive and stylish home with our furniture. The standard of our furniture speaks for itself, working with some of most well-known brands in the UK and from across the globe. We want to offer premium quality to our customers, exclusivity but at a fair price. The Kinns collection, which is our own brand, we offer real exclusivity to our customers with many of our collections being one-offs. We as duo have a great passion for design, innovation, style, and unique design. We want this to be portrayed in your home.

Our core aim is to offer outstanding customer service, we want our customer to be able to pick up the phone and talk to us. No fancy sales team, automated phone lines, contact forms or 2 weeks to contact you back. We want the service to be personal because we care. We want our customers to be a family, a community. Its all about the personal touch. We as customers, always want the best customer service. We are going to give what we expect, and we have high standards. We want our business to become a household name, we want your visitors to walk into you living room and be like ‘WOW’.

We want to be destination for you to come to put the exclusive ‘WOW’ factor into your home. We have only selected pieces to be sold on our website that we personally love and would have in our homes. We have sourced the most exquisite, sophisticated craftsmanship that must be seen to be hugely appreciated. We refuse to stock flat packed, abundant furniture, that is the high street stores department. Right, we will not take up too much of your time, we will let you get browsing and buying! All we want you take away from us today is that we believe in upmost respect and customer service and the best quality when it comes to furniture and a happy home.

White Glove Delivery | Our Delivery Service

Delivery

Creating beautiful furniture is just the beginning at Kinns. The minute you get in touch with us right through to the installation of your finished piece, we aim to provide the highest possible levels of service at every stage of the buying process. Our pledge to quality help us maintain superior levels of service from beginning to end which is why we are proud to offer a white glove delivery service for our customers.

Our trusted delivery team have the skills and knowledge to handle your order with complete care, from the minute it leaves our factory or the brands we work with, to the moment it’s delivered to your home. Our comprehensive and friendly service means we are able to fully unpack and install your furniture in a room of your choice. Once your furniture is in situ, we will then clear away any packaging and conduct a full quality assessment check only signing off the job when you are completely happy.

Quality Control

Before items leave our workshop, each piece is meticulously checked by our team of experts. It’s then carefully packaged by our team for delivery.
For delivery ease, for made-to order items, we also offer an onsite assembly service if required.

Large Orders

Through partnership with our trusted logistics service firm, we are also equipped to fulfil large scale orders too. With access to 7.5 tonne and artic lorries, your items can be delivered direct to your home too.

Customer Services

On the very rare occasion, that something isn’t 100% perfect, our friendly customer services team will be available to help you resolve any issue. Afterall, quality, service and customer satisfaction is at the heart of everything we do at Kinns.

Time scale on some of the orders is upto 8 weeks for delivery as some of the products are made to order or bespoke. We will always keep you in the loop and let you know how long, where, when and how your furniture will be delivered. Due to current circumstances of the pandemic some of our partners will only do curb side deliveries.
When you order, we will email you confirmation and further details of your order. You can always pick up the phone and call us and we will be more than happy to help.